Детски дрехи Carnival Kids • How to shopКЪМ МОБИЛНА ВЕРСИЯ

детски магазин за детски дрехи


How to shop?

 

 

1. REGISTRATION

 

In order to shop online you need first to make a registration. In the upper right corner of your screen you will see the "LOGIN" button. It will take you to the page with the registration form. You need to fill in all fields and then to confirm by pressing "REGISTER". If you are already a registered customer, you can access by entering your e-mail address and password and pressing the "SIGN IN" button. Entering in their account all registered users can view and order all of the offered articles.

Under the Data Protection carnivalkids.com declares that will use the information you provide such as name, address, etc. only for the services that we provide, and your data is completely confidential and is not transferable to third parties.

 

2. HOW TO ORDER?

 

Once you have reviewed and selected an item, it is sufficiently to follow the next steps:

1. select the desired color, size and qantity (number) from the options;

2. add to the shopping cart pressing the button "BUY";

3. you can continue with your order or directly proceed to the "ORDER" button;

4. if you want to adjust your order - the item or the qantity, you can do this by deleting the unwanted items - check box to delete or change the quantity in the column, immediately to the right of the selected item. Then press "RENEW" ;

5. when you click on the "ORDER" button, you will be taken to a form where you need to complete the delivery address if it is different from the one, you specified in your account and select the payment method;
6. your purchase will be confirmed and compleated when pressing the "ORDER" button. From that moment your order will be registrated and you will recieve an automatically generated e-mail about your order number and the amount you need to pay with the calculated delivery price in it.

 

3. METHOD OF PAYMENT


Possible payment methods are:

1. with cash to the courier upon receipt of delivery.

 

4. DELIVERY


The deadline for completion of the order and delivery to the address, specified by the customer is 4 working days. Deliveries are made by courier "Speedy" every day except Saterday and Sunday!
The cost of delivery to all locations in Bulgaria is 3.00 lv., regardless of the weight of the shipment. If the order is outside Bulgaria in Europe we have three zone prises - If it is to Romania it is 9.00 euros, if it is to another country from our list it is 18.00 or 24.00 euros depending on the zone.
 
If purchase over 50 lv for any location in Bulgaria THE SHIPING IS FREE!

5. CONDITIONS FOR RETURN OF GOODS


According to the Customer Protection Law and Trade Rules, the customer is entitled to claim for:

1. identified gaps;
2. product defects;
3. disparity in the declared size;
4. disparity in the trade mark.

Claims are accepted up to five working days after the purchase.

When lodging a claim the customer may claim for:

- replacment with a new product;
- discounting;
- a refund.

Whitin 7 working days after reciept of goods, the customer has the right to return or exchange it if the following conditions are met:

1. the product is in good repair (is not broken, scratched, used, washed or ironed, the labels are not cut or pulled off);

2. there are no damages caused by improper use;

3. the original packaging, consumables and accessories - in case there are included ones, are preserved;

4. transportation costs for all returns are paid by the client. In upholding our part of the claim and return of the product to another, the courier's fee for the transportation of the new product to you, is assumed by us;